In addition to offering fast contact with top-tier IT consultants and subject matter experts to assist Ipanema, Rio de Janeiro businesses to resolve discrete IT issues or strategic projects, Progent offers temporary staff augmentation to deliver more generalized assistance such as desktop help, IT management, and Help Desk response. Temporary staffing can help organizations to deal with planned or surprise increases in demand for IT services, which may result from situations such as mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term supplemental staffing can also fill voids left by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services give businesses the flexibility to respond to increases in requirements for network personnel without dealing with the costs and hassle associated with vetting and hiring professional IT help and without the risk of adding to your in-house staff size.

Important aspects of Progent's short-term staffing services include:

  • Rapid access to seasoned network pros
  • Simple initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house IT team
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Close relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk program is a proven on-going staff expansion option that allows IT groups to divide the responsibilities of Call Center support transparently between their full-time IT personnel and Progent's extensive team of IT support specialists. Working as a seamless supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative service alternative based on by the industry's leading group PSA platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Ipanema, Rio de Janeiro Businesses
Progent's veteran roster of certified consultants and technical experts can provide Ipanema, Rio de Janeiro companies a wide range of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Ipanema, Rio de Janeiro Organizations
To find out more details about Progent's temporary staffing services for Ipanema, Rio de Janeiro organizations, call 800-993-9400 or visit Contact Progent.