Wireless Expertise

Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business data. Progent offers Ipanema, Rio de Janeiro companies the services of BlackBerry-premier consultants who can help organizations to manage existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for companies of any size, effective deployment and maintenance of BlackBerry technology has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations often turn to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can help your company with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can monitor and support BlackBerry smartphones across your business, define security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Consulting and Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to provide optimum data protection. BlackBerry BES Server also streamlines a wide variety of crucial management tasks ranging from BlackBerry configuration and upgrades to wireless security and high availability.

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to do routine jobs like:

• Deploy and manage applications
• Plan device, program, and IT policy updates
• Upgrade BlackBerry smartphone firmware remotely
• Control user configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:

• Configure and manage BES Server's fault-tolerant infrastructure based on virtualization
• Deploy BlackBerry smartphones remotely
• Set specialized management roles
• Automatically track and analyze the integrity of your BlackBerry system

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can also help you to troubleshoot a wide array of issues associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online support for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support costs low and, by solving problems quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.