For business network systems located throughout the state of Iowa, Progent's Microsoft certified technical team members can deliver phone assistance and remote troubleshooting to solve your computer network problems fast and cost effectively. Progent has developed enterprise-level skills, sophisticated tools, and support databases to diagnose and fix computer network problems while avoiding the cost and delays normally associated with on-site technical service dispatches. If your Iowa small business is situated outside of the larger metropolitan areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network support options may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progent's group of network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you get not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

Expertise for Managing and Monitoring the Remote Endpoints of Your At-Home Workers
Progent can assist small and medium-size organizations to deploy unified remote endpoint management platforms for administering endpoints used by work-from-home employees. To find out about ways Progent's consultants can assist you to manage the endpoints of your telecommuters, visit solutions for managing and monitoring the remote endpoints of your at-home workers.

ProSight Duo MFA two-factor Authentication Services
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and enter your password you are requested to confirm who you are on a device that only you have and that uses a different network channel. A broad range of devices can be used for this second form of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For details about Duo identity authentication services, refer to Duo MFA two-factor authentication services for access security.

Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, customization, training, and debugging since the platform's original release. Progent offers high-level support for updating out of date Dynamics GP ERP systems. Progent can help your business to plan, test, and implement an efficient migration from a an outdated version of GP to the newest edition of Dynamics GP. Learn about Progent's Dynamics GP upgrade and system integration consulting services.

Cloud Integration Consulting Expertise for Telecommuters
Progent can assist small and mid-size companies to provision their home-based workforce with safe and reliable access to cloud applications and services. For details about how Progent's experts can help you to configure robust Cloud connnections for their at-home workers, visit cloud integration consulting expertise for an at-home workforce.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and stay in compliance with industry privacy standards and regulatory mandates such as HIPAA and Sarbanes-Oxley. Learn more about the complete ProSight line of affordable network monitoring and management services for small and mid-size businesses.

Microsoft Desktop Virtualization Support
Microsoft's virtual desktop technologies reduce the effort required for IT administrators to set up applications so that they are standardized throughout a corporate user base, provide the power to manage rights to business data, and allow fast installation of new or updated desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines client connectivity, enhances performance, strengthens data security, centralizes management, and offers an almost transparent user environment. Progent's desktop virtualization engineers can help your company to assess the strategic advantages of Microsoft's virtual desktop technologies, configure test and production environments, improve your system architecture to support virtual clients effectively, assess and remediate security problems, and train your network managers to utilize industry best practices to gain maximum payback from desktop virtualization.

Design and Configuration Support for Cisco's Wi-Fi Products
Progent's Cisco-certified Wi-Fi consultants can provide in-depth consulting services for Cisco's Wi-Fi products by delivering support including Cisco Aironet Wi-Fi AP planning and deployment consulting, Cisco Small Business wireless APs consulting services, Catalyst 9100 family Wireless access points solution design, configuration, and debugging consulting, Cisco Meraki wireless access point integration and consulting services, and Cisco Wi-Fi controller expertise.

Windows Server 2019 Upgrade Expertise
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with on-prem Windows Server 2019. For details, see Microsoft Windows Server 2019 migration consulting.

Progent's IT Experts in the News
To read news articles in which Progent's IT consultants are interviewed, see Progent in the news. If you are a journalist and want to speak with Progent's media manager about cybersecurity or other information technology topics, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are under a tight deadline and are unable to reach Darrin quickly, try contacting Progent's Technical Response Center (TRC) at 866-735-8318.

365 Total Backup (formerly Altaro Office 365 Backup) for Microsoft 365 Data Protection
Microsoft 365 offers rudimentary archiving but does not have integrated support for vital data protection services like Exchange Online backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly called Altaro Office 365 Backup), provides a feature-rich BDR solution for automatic backup and quick restoration of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint documents, OneDrive data, and the contents of Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers a budget-friendly backup-as-a-service (BaaS) alternative that protects Microsoft 365 users against data loss or corruption resulting from user or system error, malevolent deletion, and malware attacks such as ransomware. To learn more, visit ProSight DPS 365 Total Backup solutions for Microsoft 365.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or onsite help, phone 1-800-993-9400 or go to Remote Computer Help.

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