Iowa Network Consultants
for Small and Medium-size Business Information Systems:
Remote Support and Repair
For business networks located within the state of Iowa, Progent's Microsoft qualified technical experts can deliver phone help and troubleshooting to solve your network issues fast and cost effectively. Progent has developed world-class expertise, sophisticated tools, and support databases to identify and fix network problems without the cost and time delays associated with onsite service calls. In case your Iowa organization is situated outside of the larger metro areas such as Des Moines, Cedar Rapids, Davenport, or Sioux City, your local network support choices may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's staff of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with affordable network solutions.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent offers convenient, immediate, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized network experts who are awarded this top-level certification only as a result of strenuous testing by Cisco. CCIEs are able to resolve even the most complex problems associated with network architecture, setup, repair, and service. Progent?s CCIE experts cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing workarounds or acquiring patches to correct problems. Progent can provide fast contact with a CCIE by telephone so you can receive immediate help for tough network problems that are affecting business productivity but are beyond the expertise of your local network service providers.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget. In addition, Progent's SQL Server 2019 migration experts can help you to upgrade smoothly from SQL Server 2017 to a more modern edition of SQL Server. To learn more, refer to SQL Server 2017 integration expertise.
Disaster Recovery/Business Continuity Planning Help
Progent can provide high-level online expertise for business continuity planning, testing, and education to assist you to respond to potential disasters, reduce service disruption for your vital network operations, eliminate lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity experts can work closely with your management and network support staff to perform risk analysis, identify dependencies, identify human and physical assets required to operate your business, prioritize crucial IT functions and specify allowable recovery times, qualify colocation centers, configure safe offsite access capability for crucial workers, plan emergency notification systems and define responsibilities for staff, document a complete recovery plan, and train key people to carry your agreed upon plan. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery/business continuity experts can assist you to create a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.
Telecommuters Integration Services
Progent has two decades of experience helping small and mid-size organizations to design, install, optimize, manage, and troubleshoot information networks that incorporate an at-home workforce. To learn about Progent's consulting services for an at-home workforce, see telecommuters services.
Wireless Site Survey
Progent?s Wireless Site Survey helps you to plan and implement a wireless network optimized for your environment, offering your business a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and hand-off capability your company requires. Progent's predictive wireless planning services can be carried out offsite and make use of cutting-edge RF modeling and analysis tools to design an efficient Wi-Fi LAN. Progent?s on-premises wireless survey features physical walkthroughs, spectrum and security audits of your existing WLAN, evaluation of your building?s layout, measuring for radio frequency contention, RF propagation modeling, selection of the best placement for client-requested Wi-Fi Access Points. Location and configuration support for Wi-Fi access points include Aironet wireless access point configuration support, Cisco Small Business 100/300/500 Wi-Fi access points consulting, Cisco Catalyst 9100 Series WiFi 6 and WiFi 6E APs solution planning, Meraki Wi-Fi access point configuration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Microsoft Teams Solution Design Experts
Microsoft Teams is the replacement for Skype for Business Online as Microsoft's flagship cloud platform for group conversation and cooperation. Progent's Teams and Teams Premium consultants can help your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Mac Consulting
Progent's engineers can provide Apple macOS and OS X clients a variety of IT services such as online Mac desktop help, help with Mac applications, Outlook for Mac and Microsoft Exchange expertise, Apple macOS and OS X security and network infrastructure engineering, co-existence between Apple macOS and OS X and Windows environments, and individual training. For business networks based exclusively on Apple macOS and OS X or for environments incorporating a combination of Mac, Linux, and MS Windows-based servers and workstations, Progent has the experience and knowledge to deal with the challenge of designing, configuring, and supporting a network solution that is dependable, protected, fast, and aligned with your company's objectives.
Stealth Penetration Testing Services
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion tests without the awareness of your company's internal IT staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event history analysis are properly set up and consistently observed. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Services.
Windows Server 2019 Upgrade Expertise
Progent's Microsoft Gold-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient upgrade to Windows Server 2019 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with on-site Windows Server 2019. For more information, see Microsoft Windows Server 2019 upgrade consultants.
Progent in the News
To view news stories in which Progent's IT consultants are interviewed, visit Progent in the media. If you are a member of the media and want to speak with Progent's media interface about cybersecurity or other information technology subjects, please contact Darrin Johnson: Teams: darrin.johnson@progent.com. If you are under a pressing deadline and are unable to reach Darrin immediately, try contacting Progent's Technical Response Center (TRC) at
Complete Documentation of Services Delivered
Progent provides full and detailed reports of all service work to ensure customers don?t ever feel ?captive? to their IT service organization. Progent sends e-mail documentation of services immediately after completion of each service interaction, and also provides a hard copy along with monthly billings. Complete network support documentation makes it easier for customers to move to a different service organization or assume increased support duties in house. Good service reporting also provides management the visibility required to evaluate maintenance services and develop more realistic IT expense projections.
Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform integration experts offer affordable online and on-premises consulting to assist organizations to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can reduce time and hardware costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of System Center 2016, expand or optimize your current one, migrate smoothly from a previous release of System Center, or debug your System Center environment.
Talk to a Progent Computer Consultant
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