Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Porto Alegre company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide services that go from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Porto Alegre, Rio Grande do Sul companies to succeed with any aspect of creating a high-functioning remote work environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for an at-home work environment can be particularly complicated if you have to accommodate a mix of personal hardware such as desktop computers and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background providing online help for both outdated and modern IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making necessary updates. Services offered by Progent to help you to create a productive work-at-home ecosystem include:

  • VPN technology allows you to create a safe connection for authenticated remote employees to use IT assets located at your company datacenter or in the cloud. Progent can help you to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your at-home workers to set up Cisco's AnyConnect client software for safe VPN connections for a broad selection of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center PC's desktop. This gives IT managers significant control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent offers top-tier remote consulting for integrating home routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and guests, are frequently used by at-home employees to access their Internet router for work. This can create performance and cybersecurity issues. Progent can help you to resolve these issues by delivering expertise like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the company data center. Mission-critical processes might demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for identifying Internet service providers, picking appropriate service packages, and integrating redundant Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Porto Alegre, Rio Grande do Sul business, call 1-800-993-9400 or go to Contact Progent.