Enlarging your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Parsippany organization to pick the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top value. Progent offers services ranging from as-needed guidance for getting you over challenging technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Parsippany, New Jersey organizations to succeed with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Integrating the network infrastructure required to support an at-home work environment can be especially complex if you have to manage a combination of personal equipment like PCs and laptops, Internet routers, and wireless appliances from different vendors and with a variety of operating systems and firmware releases. Progent's background providing remote support for both legacy as well as modern IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for implement necessary updates. Support services available from Progent to help your company to create a productive work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a secure tunnel for authenticated at-home workers to access IT resources situated at your corporate datacenter or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and interact with a data center PC's desktop. This provides IT managers more control over the digital environment of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide expert remote consulting for integrating home routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and guests, are commonly used by telecommuters to access their router for work. This can cause throughput as well as security problems. Progent can assist you to resolve these issues by delivering expertise like Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet access methods impact the performance and availability of connections between telecommuters and the company network. Business-critical applications might require backup Internet access in the event the normal connection breaks. Progent can provide guidance for selecting ISPs, picking sensible service offerings, and setting up fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Parsippany, New Jersey business, phone 1-800-993-9400 or visit Contact Progent.