Enlarging your at-home workforce can have a major effect on IT architecture, security, and company culture. Progent has 20 years of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Ottawa company to pick the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Ottawa, Ontario businesses to with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required for a remote workforce can be particularly challenging if you must manage a combination of personal hardware like desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy as well as current IT products in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to help you to create a productive telecommuting ecosystem include:

  • VPN technology allows you to create a secure tunnel for authenticated at-home workers to access IT resources situated at your company data center or in the cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN tunneling for a wide selection of devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a data center computer's desktop. This provides IT managers more control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier online support for configuring routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by an entire household and guests, are commonly used by at-home employees to access their router for work. This can cause throughput as well as security issues. Progent can assist you to resolve these problems by providing services like Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity solutions affect the performance and availability of connections between telecommuters and the corporate data center. Mission-critical applications might require redundant Internet connections in the event the primary connection fails. Progent offers expertise for selecting service providers, selecting appropriate service bundles, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Ottawa, Ontario company, call 1-800-993-9400 or visit Contact Progent.