Expanding your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Napa organization to pick the right technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services ranging from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Napa, California organizations to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support an at-home workforce can be particularly complex if you must manage a combination of personal equipment like PCs and laptops, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background delivering online support for both legacy and current IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for implement necessary updates. Services available from Progent to assist you to implement a productive work-at-home ecosystem include:

  • VPN technology allows you to create a secure tunnel for authenticated at-home employees to access IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can help you to configure and maintain VPN access between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and interact with a remote computer's desktop. This technology provides IT managers more control over the computing ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent can provide expert online support for integrating home routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently used by telecommuters to access their Internet router for work. This can cause throughput and cybersecurity issues. Progent can assist businesses to resolve these issues by providing services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi AP setup assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate data center. Mission-critical processes may demand backup Internet access in the event the normal connection breaks. Progent offers expertise for identifying Internet service providers, choosing sensible bandwidth and data volume offerings, and setting up redundant Internet access. See Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Napa, California business, phone 1-800-993-9400 or go to Contact Progent.