Enlarging your at-home workforce may have a significant effect on network infrastructure, cybersecurity, and company processes. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Minnetonka organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Minnetonka, Minnesota businesses to succeed with any aspect of creating a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Integrating the network infrastructure needed to support a remote workforce can be especially challenging if you must accommodate a mix of worker-owned hardware such as desktop computers and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware levels. Progent's background providing online support for both legacy and current IT products in virtual office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to expertise for making essential upgrades. Services offered by Progent to help you to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home employees to access IT resources situated at your corporate data center or in a public cloud. Progent can help you to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and use a data center computer's desktop. This technology provides IT managers more control over the digital ecosystem of at-home employees and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent can provide top-tier remote support for configuring routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and visitors, are commonly used by at-home employees to access their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can assist businesses to mitigate these problems by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi access point setup assistance.
  • Internet access solutions affect the speed and availability of connections between at-home workers and the company network. Mission-critical applications may require redundant Internet access in case the normal connection fails. Progent offers guidance for picking service providers, picking sensible service bundles, and setting up high-availability Internet connections. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Minnetonka, Minnesota business, call 1-800-993-9400 or refer to Contact Progent.