Enlarging your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your El Paso organization to select the right technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help El Paso, Texas businesses to succeed with any aspect of building a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Setting up the physical and software infrastructure needed for a remote workforce can be especially challenging if you must accommodate a mix of worker-owned equipment like PCs and notebooks, Internet routers, and wireless appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's experience providing remote support for both legacy as well as current IT products in remote office solutions enables you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology allows you to create a safe connection for authenticated remote employees to use IT assets located at your corporate data center or in a public cloud. Progent can help you to configure and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect software for secure VPN connections for a broad selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote computer's desktop. This technology provides network managers substantial control over the computing environment of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide top-tier remote consulting for configuring home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can cause throughput and security problems. Progent can assist businesses to resolve these issues by delivering expertise like Cisco Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi AP setup help.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the corporate data center. Mission-critical applications may demand backup Internet access in the event the primary connection fails. Progent offers expertise for identifying Internet service providers, choosing appropriate service bundles, and integrating fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your El Paso, Texas business, call 1-800-993-9400 or refer to Contact Progent.