Enlarging your at-home workforce may have a major impact on IT architecture, security/compliance, and corporate processes. Progent has 20 years of experience helping SMBs to design, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Bristol organization to select the right tools and follow best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Bristol, United Kingdom organizations to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support an at-home work environment can be particularly complicated if you have to manage a combination of worker-owned equipment such as PCs and notebooks, Internet routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering online support for both legacy as well as current IT products in remote office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Support services available from Progent to help you to create a productive work-at-home ecosystem include:

  • VPN connectivity allows you to create a safe connection for authenticated remote employees to use IT assets situated at your company data center or in a public cloud. Progent's consultants can help your company to configure and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect software for secure VPN tunneling for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a remote PC's desktop. This provides network managers substantial control over the digital environment of telecommuters and ensures them a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for deploying routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and visitors, are commonly utilized by telecommuters to access their router for work. This can cause performance and cybersecurity problems. Progent can help businesses to mitigate these issues by providing services that include Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point setup assistance.
  • Internet access solutions impact the speed and reliability of connections between at-home workers and the company data center. Mission-critical processes might demand redundant Internet connections in case the normal connection breaks. Progent can provide expertise for identifying service providers, selecting sensible service offerings, and configuring high-availability Internet connections. See Internet access integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Bristol, United Kingdom business, phone 1-800-993-9400 or refer to Contact Progent.