Enlarging your remote workforce may have a major impact on IT architecture, security, and corporate culture. Progent has two decades of experience helping SMBs to plan, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Bakersfield company to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Bakersfield, California businesses to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security and compliance, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure needed to support a remote workforce can be particularly complex if you have to manage a combination of personal hardware such as PCs and laptops, routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware levels. Progent's background providing remote support for both outdated and modern technologies in remote office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for implement necessary upgrades. Support services offered by Progent to assist your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a safe tunnel for authenticated at-home employees to use IT resources located at your corporate datacenter or in the cloud. Progent's consultants can help you to deploy and manage VPN access between your teleworkers and your key network resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to see and use a remote PC's desktop. This technology provides IT managers substantial control over the computing environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide top-tier online support for integrating home routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting an entire household and guests, are commonly used by at-home employees to connect to their router for work. This can cause throughput and security issues. Progent can assist you to resolve these issues by delivering expertise like Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi AP integration help.
  • Internet access methods affect the speed and availability of connections between telecommuters and the company network. Line-of-business applications may demand backup Internet access in the event the normal connection fails. Progent can provide expertise for picking ISPs, selecting appropriate service offerings, and setting up high-availability Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Bakersfield, California organization, phone 1-800-993-9400 or visit Contact Progent.