Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Seattle organization to select the appropriate tools and follow best practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Seattle, Washington companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote workforce can be particularly complicated if you must manage a combination of personal equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from various manufacturers and with a mix of operating systems and firmware releases. Progent's background delivering online support for both outdated and current technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to help your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to establish a secure tunnel for authenticated at-home workers to access IT resources situated at your corporate data center or in the cloud. Progent's consultants can assist you to deploy and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software to provide secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a remote computer's desktop. This gives IT managers significant control over the digital environment of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent can provide expert remote consulting for setting up home routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, often shared by families and guests, are commonly used by telecommuters to access their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can help businesses to mitigate these problems by providing expertise that include Cisco Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless AP setup help.
  • Internet connectivity methods affect the performance and reliability of connections between at-home workers and the corporate data center. Mission-critical applications might require redundant Internet connections in case the normal connection breaks. Progent offers guidance for identifying service providers, choosing appropriate service packages, and configuring high-availability Internet access. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Seattle, Washington organization, phone 1-800-993-9400 or go to Contact Progent.