Enlarging your remote workforce may have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Newark organization to pick the right tools and follow best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Newark, New Jersey companies to with any facet of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support an at-home work environment can be particularly complicated if you have to manage a combination of personal equipment such as PCs and laptops, Internet routers, and wireless appliances from different vendors and with a mix of operating systems and firmware releases. Progent's experience delivering remote help for both outdated as well as current IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Support services offered by Progent to help you to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a safe tunnel for authenticated remote employees to access IT resources situated at your company data center or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your telecommuters to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and use a data center PC's desktop. This technology gives IT managers more control over the digital environment of at-home employees and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert online support for integrating routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to resolve these issues by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet access methods affect the performance and reliability of connections between telecommuters and the company data center. Business-critical processes may demand backup Internet connections in case the normal connection fails. Progent offers expertise for identifying ISPs, selecting appropriate service packages, and setting up redundant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Newark, New Jersey business, call 1-800-993-9400 or go to Contact Progent.