Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, security, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Fort Myers company to select the appropriate tools and follow leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Fort Myers, Florida businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and unified management.

Infrastructure for Teleworkers
Integrating the network infrastructure needed for an at-home work environment can be especially complicated if you have to manage a combination of worker-owned equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing remote support for both outdated as well as current technologies in virtual office venues enables you to make efficient use of your available infrastructure and offers fast access to expertise for making necessary updates. Support services available from Progent to help your company to create a high-functioning telecommuting ecosystem include:

  • VPN technology makes it possible to create a safe tunnel for authenticated at-home workers to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your teleworkers and your key IT resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a data center PC's desktop. This gives IT managers substantial control over the digital ecosystem of telecommuters and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers expert online consulting for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by families and visitors, are frequently used by at-home employees to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to resolve these problems by providing expertise like Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the corporate network. Mission-critical processes might demand backup Internet access in the event the normal connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume bundles, and setting up redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Fort Myers, Florida company, phone 1-800-993-9400 or refer to Contact Progent.