Enlarging your at-home workforce can have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Allen organization to select the right tools and follow leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Allen, Texas companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for an at-home workforce can be especially challenging if you have to accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both outdated and modern technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement necessary updates. Services offered by Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • VPN technology makes it possible to establish a safe connection for authorized remote employees to access IT resources located at your company data center or in the cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to see and use a data center computer's desktop. This technology gives IT managers substantial control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide expert online support for configuring home routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and guests, are frequently utilized by at-home employees to access their Internet router for work. This can cause performance and cybersecurity issues. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet integration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the corporate data center. Vital processes may require redundant Internet connections in the event the normal connection fails. Progent offers guidance for identifying service providers, picking sensible bandwidth and data volume bundles, and integrating fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Allen, Texas organization, phone 1-800-993-9400 or visit Contact Progent.