In addition to offering fast contact with top-tier IT professionals and subject matter experts to assist Indianapolis, Indiana organizations with discrete IT issues or strategic initiatives, Progent can provide short-term supplemental staffing to deliver more generalized assistance like PC support, network management, and Help Desk call center response. Temporary staffing makes it possible for organizations to respond to expected or unplanned peaks in demand for network services, which may be caused by situations such as company mergers, site relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill voids caused by the absence of in-house IT personnel due to scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Short-Term Staffing Services
Progent's short-term staff augmentation services offer businesses the ability to respond to increases in requirements for network personnel without dealing with the costs and hassle that come with reviewing and recruiting reliable IT help and without the risk of increasing your full-time head count.

Key features of Progent's short-term staff augmentation services include:

  • Fast access to proven network pros
  • Simple engagement, termination, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Strong relationship with a top-level, full-spectrum resource for network support
Progent's Co-managed Help Desk Call Center Program
Progent's co-managed Help Desk Call Center service is a specialized on-going staff expansion alternative that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time IT staff and Progent's extensive team of IT support experts. Working as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk program is a joint service alternative based on by the industry's leading group PSA tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and onsite IT services for organizations throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Indianapolis, Indiana Companies
Progent's nationwide team of certified consultants and technical experts can provide Indianapolis, Indiana companies a wide range of remote consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Indianapolis, Indiana Organizations
To find out more details about Progent's temporary supplemental staffing services for Indianapolis, Indiana companies, call 800-993-9400 or visit Contact Progent.