Mobile Expertise

Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful products for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business information. Progent can provide Indianapolis, Indiana businesses the services of BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies of any size, effective integration and maintenance of BlackBerry solutions has grown more difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for integrating BlackBerry products productively into their information system.

Progent's engineers can assist your company with SQL Server 2019 integration and development support, SQL Server 2016 migration support, and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

Indianapolis region Contact Information:
Progent offers consulting services and onsite technical support throughout Indianapolis and the surrounding metro areas.

BlackBerry BES Server Consulting Help
The BlackBerry BES Server offers businesses a centralized and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications such a calendars, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to instant messaging-enabled software through Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-certified consultants can help you plan, configure, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

Professional BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide expert technical help to companies in the Indianapolis region or throughout Indiana. Progent's seasoned remote consulting team has helped IT organizations solve network issues and reduce IT service costs in every state in the country and built a substantial base of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide online consulting support for a broad array of issues associated with RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements assessment, system architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and physical components match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can help you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.