For business network systems located in the state of Indiana, Progent's Microsoft certified technicians can deliver phone help and troubleshooting to fix your network systems problems quickly and cost effectively. Progent has developed enterprise-level skills, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the cost and delays associated with on-site technical service dispatches. If your Indiana organization is situated outside of the larger urban areas such as Fort Wayne, Gary, Evansville, or South Bend, your nearby network support choices may be limited in technical capability, or not available during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's team of expert network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a broad range of customers. This means you get not only the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

Exchange Server SE Migration and Support
Microsoft Exchange Server Subscription Edition (SE), originally branded Exchange Server 2019, is an on-prem release of Exchange Server that enables hybrid deployments with Microsoft 365 Exchange Online. In addition to the transition to the subscription model, a headline enhancement is the ability to operate with Windows Server 2019 Core, which reduces the surface area exposed to a cybersecurity attack and dispenses with unnecessary server roles that waste CPU, RAM and storage. Refinements over Microsoft Exchange Server 2016 include enhanced security, higher throughput and expandability, and a variety of useful Exchange client features. Find out how Progent's Exchange Server SE consulting experts can assist you to plan and manage your Exchange Server SE solution.

MySQL Database Application Programming and Database Administration Services
Progent's MySQL software programmers and database administrators can provide affordable online database administration or application development services and can assist organizations of all sizes to integrate and manage MySQL within a reliable IT environment that provides high levels of speed, scalability, and protection. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.

Support for Microsoft Dynamics and Dynamics 365 Accounting and ERP/MRP Platforms
Progent's Experts Team provides consulting in Microsoft financial and ERP/MRP platforms, allowing you to customize affordable and comprehensive network solutions that address the specific requirements of your business. Progent's applications consultants can deliver a variety of services including Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting services, Microsoft Dynamics GP Business Accounting Software training and programming, MS Dynamics 365 Business Central ERP software integration, Microsoft Dynamics SL accounting software migration and support, and Microsoft Commerce configuration.

Desktop Support Services
Progent offers a wide array of affordable support services to assist your business to deploy, configure, repair, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 11 deployment support, Windows 10 planning and migration support, Microsoft Windows 8.1 technical support, Windows 7 maintenance, MS Office and Microsoft 365 integration, and 64-bit operating system expertise.

Cloud Integration Expertise for an At-Home Workforce
Progent can assist small and mid-size businesses to set up their at-home employees with safe and seamless access to public cloud applications and services. To learn about ways Progent's experts can assist companies to configure resilient Cloud access for their at-home workforce, go to cloud integration expertise for an at-home workforce.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, previously named CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.

Juniper Consulting Services
Progent's Juniper-certified network consultants can assist your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers offer expertise with Juniper's flagship network control software to help you to streamline the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platformS and can help you manage environments that include a mix of Juniper's software platforms.

Consulting Support for Barracuda's CloudGen Firewalls
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection with centrally managed and monitored services throughout your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent has the expertise to serve as your single resource for network guidance, administration, education, and security consulting. To find out about Progent's consulting services for Barracuda firewalls, see Barracuda firewall integration consulting.

Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by reducing the impact of RF congestion, enhancing wireless availability with fast failover, and strengthening security by detecting threats and filtering traffic content based on user class and locale. Progent can help you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller technology. For details, visit Catalyst wireless controller consulting services.

Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager (SCDPM 2016) provides small to medium-size businesses automatic backup and simplified recovery capabilities for Microsoft environment. SCDPM 2016 delivers application-aware protection for key workloads like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to design, implement, administer, and troubleshoot a multi-site backup/recovery solution powered by DPM 2016. Progent can help you to upgrade from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or provide end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.

Linux Support and Linux/Windows Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your platforms to coexist peacefully for simpler management, transparent dataflow, high availability, enhanced throughput, and tight security. If you are developing Linux applications on a network that incorporates Windows-based servers, desktops, and application software, Progent can provide full-service support outsourcing that allows you to concentrate on your area of high-value expertise.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that make up building a cohesive Jabber solution including Cisco network devicesand management tools, Microsoft 365, Office} applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-based platform for monitoring and managing your network, server, and desktop devices by providing tools for performing common time-consuming tasks. These can include health monitoring, patch management, automated remediation, endpoint deployment, backup and restore, anti-virus response, secure remote access, built-in and custom scripts, resource inventory, endpoint profile reports, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alert to your specified IT staff and your Progent consultant so that potential problems can be taken care of before they impact productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.

Expert Support Services for Systems at Colocation Data Centers
There are several hundred world-class colocation centers in larger metropolitan areas across the United States. Progent's colocation center consulting experts can enhance your system?s reliability and performance by helping you choose a colo site that addresses the individual needs of your enterprise including geographic proximity, space, communications, affordability, and extra additional features and services. Progent?s data center IT services are intended for companies with equipment housed at colocation hosting facilities and requiring timely in-person assistance at the colo site plus remote help from Microsoft and Cisco Certified professionals. Progent provides a selection of co-location center consulting services such as system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, development and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server cluster systems.

Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer consultant for online or onsite expertise, phone 1-800-993-9400 or go to Remote Computer Help.

© 2002-2026 Progent Corporation. All rights reserved.