In addition to providing rapid access to high-level IT professionals and subject matter experts to assist Walnut Creek, California businesses to resolve discrete technical issues or strategic projects, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance like PC support, network administration, and Help Desk call center response. Short-term staffing can help organizations to respond to planned or unplanned increases in the need for network personnel, which may result from situations such as company mergers, site relocation, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover voids resulting from the loss of in-house staff members because of scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services give organizations the flexibility to react to increases in requirements for IT services without dealing with the costs and hassle that come with identifying and recruiting appropriate technical help and without the burden of increasing your in-house head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT pros
  • Simple engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Strong relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk program is a specialized on-going staff augmentation option that enables IT groups to share the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide team of IT support experts. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a collaborative service solution based on by the leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Walnut Creek, California Organizations
Progent's seasoned roster of certified engineers can deliver Walnut Creek, California businesses a wide range of online technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Walnut Creek, California Businesses
To find out more about Progent's temporary staffing services for Walnut Creek, California organizations, call 800-993-9400 or visit Contact Progent.