In addition to providing fast contact with high-level network professionals and subject matter experts to help San Diego, California organizations to resolve specific IT problems or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services like desktop help, network administration, and Call Center response. On-demand staffing can help organizations to deal with planned or surprise surges in demand for IT services, which may be caused by situations like mergers and acquisitions, site relocation, platform migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill gaps caused by the loss of full-time IT personnel due to vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term staffing services give businesses the ability to respond to surges in requirements for network personnel without dealing with the costs and delays that come with reviewing and recruiting appropriate IT help and without the risk of increasing your full-time staff size.

Important features of Progent's short-term staff augmentation services include:

  • Rapid availability of proven network pros
  • Easy engagement, cessation, and resumption of services
  • Seamless augmentation of your in-house network support team
  • Comprehensive reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Strong relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Center Service
Progent's co-managed Help Desk program is a specialized on-going staff augmentation option that enables IT groups to share the work of Help Desk support seamlessly between their in-house network staff and Progent's nationwide team of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the industry's leading group professional services platform for managing, service requests, generating tickets, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT services for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for San Diego, California Businesses
Progent's seasoned roster of certified consultants and technical experts offers San Diego, California companies a broad array of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for San Diego, California Businesses
To learn more details about Progent's short-term staff augmentation services for San Diego, California businesses, call 800-993-9400 or visit Contact Progent.