Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT staff may take longer to recognize a breach and are less able to organize a quick and coordinated defense. The more lateral movement ransomware can make within a victim's system, the longer it will require to restore basic operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can help businesses in the Oklahoma CIty metro area to locate and isolate infected servers and endpoints and guard clean resources from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Oklahoma CIty
Current strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration almost impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement fee in exchange for the decryptors required to recover scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs demand an additional payment for not publishing this data or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can pose a major problem depending on the nature of the downloaded data.
The recovery process after a ransomware incursion has several crucial phases, the majority of which can proceed in parallel if the response workgroup has a sufficient number of members with the required experience.
- Containment: This time-critical first step requires blocking the lateral progress of the attack within your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more costly the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes consist of cutting off infected endpoints from the rest of network to block the contagion, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the network to a minimal acceptable degree of functionality with the least delay. This process is usually the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network topology, and secure remote access management. Progent's recovery experts use advanced workgroup tools to organize the multi-faceted restoration effort. Progent understands the importance of working rapidly, continuously, and in unison with a client's managers and IT group to prioritize activity and to get vital resources back online as fast as possible.
- Data restoration: The work necessary to recover data damaged by a ransomware attack varies according to the condition of the network, how many files are affected, and what recovery techniques are needed. Ransomware attacks can destroy key databases which, if not properly closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be required to find undamaged data. For instance, non-encrypted OST files may exist on employees' PCs and notebooks that were not connected during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
- Implementing modern AV/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical anti-virus tools deployed by some of the world's largest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, classification, mitigation, repair and forensics in one integrated platform, ProSight ASM cuts total cost of ownership, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the TA; acquiring, learning, and operating the decryption tool; debugging failed files; building a pristine environment; remapping and reconnecting drives to match exactly their pre-encryption state; and restoring computers and services.
- Forensics: This activity is aimed at uncovering the ransomware assault's progress across the network from beginning to end. This audit trail of the way a ransomware attack progressed within the network helps you to evaluate the damage and brings to light shortcomings in policies or work habits that should be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensics is usually given a top priority by the insurance provider. Since forensic analysis can be time consuming, it is critical that other key recovery processes such as operational continuity are executed concurrently. Progent maintains a large roster of IT and security professionals with the knowledge and experience required to carry out the work of containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided online and onsite IT services throughout the United States for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning software. This scope of skills allows Progent to salvage and consolidate the surviving pieces of your information system following a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has collaborated with leading cyber insurance providers including Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Services in Oklahoma CIty
For ransomware cleanup services in the Oklahoma CIty area, phone Progent at 800-462-8800 or see Contact Progent.