Nashville Ransomware Prevention and Restoration Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when support staff are likely to be slower to become aware of a break-in and are less able to mount a quick and coordinated response. The more lateral movement ransomware can achieve inside a target's system, the longer it will require to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware experts can help organizations in the Nashville metro area to locate and quarantine infected servers and endpoints and protect undamaged resources from being compromised.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Nashville
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement fee in exchange for the decryptors required to unlock scrambled files. Ransomware assaults also try to exfiltrate information and TAs require an additional settlement for not publishing this data or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the downloaded data.

The recovery process subsequent to ransomware penetration has a number of crucial phases, most of which can proceed in parallel if the response team has a sufficient number of people with the necessary skill sets.

• Quarantine: This time-critical first response involves arresting the lateral spread of the attack across your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating affected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the IT system to a basic useful level of functionality with the shortest possible downtime. This process is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complex recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in concert with a customer's managers and IT staff to prioritize tasks and to put vital resources back online as fast as possible.
• Data restoration: The effort required to recover files impacted by a ransomware assault varies according to the state of the network, the number of files that are encrypted, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may need to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
• Deploying modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical AV tools used by some of the world's largest enterprises including Walmart, Citi, and NASDAQ. By providing real-time malware filtering, identification, containment, repair and analysis in a single integrated platform, ProSight ASM cuts TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Services consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the hacker; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; creating a pristine environment; remapping and reconnecting drives to match exactly their pre-attack state; and restoring physical and virtual devices and software services.
• Forensics: This process is aimed at discovering the ransomware attack's storyline throughout the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network assists you to evaluate the impact and brings to light shortcomings in security policies or work habits that need to be corrected to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensic analysis is usually assigned a high priority by the insurance carrier. Since forensics can be time consuming, it is essential that other key recovery processes like operational resumption are executed in parallel. Progent maintains an extensive team of IT and cybersecurity experts with the skills needed to carry out the work of containment, operational continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware System Restoration Consulting Services in Nashville
For ransomware recovery expertise in the Nashville metro area, call Progent at 800-462-8800 or see Contact Progent.