Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to take longer to recognize a breach and are least able to mount a quick and coordinated defense. The more lateral progress ransomware is able to make inside a victim's network, the more time it will require to recover core operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can assist businesses in the Reston area to locate and quarantine breached devices and guard clean assets from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Reston
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any accessible system restores. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment in exchange for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra payment in exchange for not publishing this data on the dark web. Even if you are able to restore your system to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the stolen data.
The restoration work after a ransomware attack involves several crucial phases, the majority of which can be performed concurrently if the response team has a sufficient number of members with the necessary skill sets.
- Quarantine: This time-critical first step involves arresting the lateral progress of the attack across your network. The more time a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of cutting off affected endpoints from the rest of network to block the spread, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the IT system to a minimal useful degree of capability with the least delay. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network architecture, and safe remote access. Progent's ransomware recovery team uses advanced workgroup tools to organize the multi-faceted restoration effort. Progent understands the importance of working quickly, continuously, and in concert with a customer's managers and network support group to prioritize activity and to get essential services on line again as fast as possible.
- Data restoration: The effort required to recover files damaged by a ransomware assault varies according to the condition of the network, how many files are encrypted, and which recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not properly closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
- Setting up modern AV/ransomware defense: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical AV tools deployed by many of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By delivering real-time malware blocking, identification, containment, repair and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if any. Services consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryption tool; troubleshooting failed files; creating a clean environment; remapping and connecting drives to match precisely their pre-encryption state; and restoring machines and software services.
- Forensics: This process is aimed at uncovering the ransomware attack's progress across the network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps you to evaluate the damage and highlights vulnerabilities in policies or work habits that need to be corrected to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is usually given a high priority by the cyber insurance provider. Because forensics can be time consuming, it is vital that other important activities like business resumption are executed concurrently. Progent maintains an extensive roster of IT and security professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises network services across the United States for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This scope of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your IT environment after a ransomware intrusion and reconstruct them quickly into a viable system. Progent has worked with top cyber insurance carriers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting Services in Reston
For ransomware recovery consulting in the Reston metro area, phone Progent at 800-462-8800 or go to Contact Progent.