Besides offering rapid contact with top-tier IT professionals and subject matter experts (SMEs) to assist Anaheim, California businesses to resolve discrete IT issues or longer-term initiatives, Progent can provide short-term staffing to deliver more generalized assistance like PC help, IT management, and Help Desk response. On-demand staffing can help businesses to respond to expected or unexpected increases in the need for IT personnel, which may be caused by situations such as company mergers, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also cover voids resulting from the absence of full-time IT personnel due to scheduled vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term staffing services give businesses the flexibility to respond to surges in demand for IT services without dealing with the costs and hassle associated with reviewing and recruiting reliable technical help and without the risk of adding to your permanent head count.

Important aspects of Progent's short-term supplemental staffing services include:

  • Fast availability of reliable network pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless extension of your in-house IT staff
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Strong relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Program
Progent's shared Call Center program is a specialized on-going staff augmentation option that allows IT groups to divide the work of Call Center support seamlessly between their internal network staff and Progent's extensive team of IT support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center program is a collaborative support solution based on by the industry's leading group professional services platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT expertise for organizations throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Anaheim, California Companies
Progent's nationwide roster of certified engineers can provide Anaheim, California businesses a wide array of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Anaheim, California Organizations
To find out more about Progent's short-term supplemental staffing services for Anaheim, California organizations, call 800-993-9400 or visit Contact Progent.