Chandler Ransomware Protection and Recovery Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may be slower to become aware of a breach and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware can make within a target's system, the more time it takes to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Chandler area to identify and isolate infected servers and endpoints and protect undamaged assets from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Chandler
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration nearly impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement fee for the decryption tools required to unlock encrypted data. Ransomware assaults also attempt to exfiltrate information and hackers demand an extra ransom for not posting this information or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a big issue depending on the sensitivity of the stolen information.

The restoration work subsequent to ransomware breach involves a number of distinct stages, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the required skill sets.

• Containment: This time-critical first step involves arresting the lateral spread of the attack across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of isolating infected endpoints from the rest of network to minimize the spread, documenting the environment, and securing entry points.
• System continuity: This involves restoring the IT system to a minimal acceptable level of capability with the shortest possible delay. This effort is usually at the highest level of urgency for the targets of the ransomware attack, who often see it as an existential issue for their company. This project also demands the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and safe remote access. Progent's recovery experts use advanced collaboration platforms to organize the complex restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's managers and IT group to prioritize tasks and to put critical resources on line again as quickly as feasible.
• Data recovery: The work necessary to recover files damaged by a ransomware assault varies according to the condition of the network, how many files are affected, and what restore techniques are required. Ransomware assaults can take down pivotal databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
• Setting up advanced AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the identical AV tools deployed by some of the world's largest corporations including Netflix, Citi, and Salesforce. By providing real-time malware blocking, classification, containment, recovery and forensics in a single integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the insurance provider; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the TA; receiving, learning, and operating the decryptor tool; debugging failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-encryption state; and restoring machines and services.
• Forensics: This process is aimed at learning the ransomware assault's storyline across the network from start to finish. This audit trail of how a ransomware assault progressed through the network assists you to assess the damage and highlights weaknesses in rules or processes that need to be corrected to prevent future breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is typically given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is essential that other key recovery processes such as operational continuity are performed concurrently. Progent has a large roster of information technology and security professionals with the knowledge and experience required to perform activities for containment, business resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Restoration Expertise in Chandler
For ransomware system restoration consulting in the Chandler area, phone Progent at 800-462-8800 or visit Contact Progent.