Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage inside a victim's network, the longer it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses in the Phoenix area to locate and quarantine infected servers and endpoints and guard clean assets from being penetrated.
If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Phoenix
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any accessible backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration almost impossible and basically sets the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment for the decryption tools required to recover scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional ransom for not posting this information or selling it. Even if you can restore your system to a tolerable date in time, exfiltration can be a big problem according to the nature of the downloaded information.
The restoration process after a ransomware penetration has several crucial phases, most of which can be performed concurrently if the recovery workgroup has enough members with the required skill sets.
- Containment: This urgent first response requires arresting the lateral progress of ransomware within your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Containment activities include cutting off infected endpoints from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
- System continuity: This covers restoring the network to a minimal useful degree of capability with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and secure endpoint access management. Progent's recovery team uses state-of-the-art workgroup platforms to organize the complicated restoration process. Progent appreciates the importance of working quickly, continuously, and in unison with a customer's managers and IT group to prioritize tasks and to get essential resources on line again as fast as possible.
- Data recovery: The work necessary to recover files impacted by a ransomware assault varies according to the condition of the network, how many files are affected, and what restore methods are needed. Ransomware assaults can destroy key databases which, if not carefully closed, might need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Some detective work may be required to find clean data. For instance, undamaged OST files may exist on employees' desktop computers and laptops that were off line during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
- Implementing modern antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the identical AV technology deployed by some of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By delivering in-line malware blocking, identification, containment, repair and forensics in one integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Activities include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryptor tool; debugging failed files; building a pristine environment; remapping and reconnecting drives to reflect precisely their pre-encryption state; and recovering computers and software services.
- Forensic analysis: This process involves uncovering the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of the way a ransomware assault travelled within the network helps your IT staff to evaluate the damage and highlights shortcomings in rules or work habits that should be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is vital that other important recovery processes like operational resumption are performed in parallel. Progent maintains a large team of IT and data security professionals with the skills required to perform the work of containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services across the United States for over two decades and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP application software. This breadth of expertise gives Progent the ability to identify and consolidate the surviving parts of your network following a ransomware intrusion and reconstruct them quickly into an operational system. Progent has worked with leading insurance carriers including Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Expertise in Phoenix
For ransomware system recovery expertise in the Phoenix area, phone Progent at 800-462-8800 or go to Contact Progent.