Besides offering rapid access to high-level IT consultants and subject matter experts (SMEs) to assist Omaha, Nebraska companies with specific technical issues or strategic initiatives, Progent offers temporary staffing to deliver more broadly defined assistance such as PC support, network administration, and Help Desk services. On-demand staffing makes it possible for businesses to deal with planned or unplanned increases in demand for IT services, which may be caused by situations like company mergers, data center moves, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also fill voids caused by the absence of full-time staff members due to vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services give organizations the flexibility to react to surges in demand for network services without dealing with the costs and delays that come with identifying and recruiting professional IT personnel and without the risk of adding to your full-time staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid access to seasoned network pros
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close relationship with a world-class, full-service source for IT support
Progent's Co-managed Help Desk Call Center Program
Progent's co-managed Call Center service is a proven flexible staff expansion option that enables IT groups to share the work of Call Center support transparently between their in-house IT staff and Progent's extensive pool of IT support specialists. Working as a seamless extension of your full-time Help Desk, Progent's shared Call Center program is a joint support alternative based on by the leading shared PSA tool for managing, service requests, generating tickets, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and onsite IT services for organizations of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Omaha, Nebraska Companies
Progent's nationwide roster of certified consultants can provide Omaha, Nebraska organizations a broad array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Omaha, Nebraska Companies
To learn more about Progent's short-term supplemental staffing services for Omaha, Nebraska organizations, call 800-993-9400 or visit Contact Progent.