Besides offering fast access to guidance from high-level network professionals and subject matter experts (SMEs) to help Rancho Cordova, California organizations with discrete technical issues or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined services like PC support, IT management, and Call Center services. Short-term staffing makes it possible for organizations to deal with expected or unexpected surges in the need for IT personnel, which may result from scenarios such as company mergers, site relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids left by the absence of in-house IT personnel due to scheduled vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services give organizations the ability to react to increases in demand for network services without dealing with the costs and hassle that come with reviewing and recruiting professional technical help and without the burden of increasing your permanent head count.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid access to proven network pros
  • Easy initiation, cessation, and resumption of services
  • Transparent extension of your in-house IT staff
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Close working relationship with a top-level, full-spectrum resource for network support
Progent's Shared Center Service
Progent's shared Help Desk service is a proven flexible staff expansion option that allows IT organizations to divide the responsibilities of Help Desk support transparently between their in-house IT personnel and Progent's extensive pool of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk service is a collaborative service solution based on by the industry's leading shared professional services (PSA) platform for managing, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network services for businesses throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Rancho Cordova, California Businesses
Progent's veteran roster of certified consultants and technical experts can deliver Rancho Cordova, California businesses a broad range of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Rancho Cordova, California Companies
To find out more about Progent's temporary staff augmentation services for Rancho Cordova, California organizations, call 800-993-9400 or visit Contact Progent.