Besides providing fast contact with top-tier IT professionals and subject matter experts to help Chatsworth, California organizations to resolve specific technical issues or strategic initiatives, Progent offers temporary staff augmentation to deal with more generalized services such as PC support, IT administration, and Call Center services. Temporary staffing can help businesses to respond to planned or surprise surges in demand for network personnel, which may result from situations such as mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary supplemental staffing can also fill gaps caused by the loss of in-house staff members because of scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer organizations the ability to respond to increases in requirements for IT services without dealing with the expense and hassle associated with identifying and hiring reliable IT personnel and without the burden of increasing your in-house staff size.

Important aspects of Progent's short-term staffing services include:

  • Fast availability of reliable network professionals
  • Easy initiation, termination, and re-engagement of services
  • Transparent extension of your in-house IT team
  • Full documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Strong working relationship with a world-class, full-service source for network support
Progent's Shared Center Service
Progent's co-managed Help Desk program is a specialized on-going staff expansion option that enables IT organizations to divide the work of Call Center support transparently between their internal network staff and Progent's nationwide pool of technical support experts. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk service is a joint service solution based on by the industry's leading group professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for organizations of all sizes throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Chatsworth, California Organizations
Progent's seasoned roster of certified consultants offers Chatsworth, California organizations a wide range of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Chatsworth, California Organizations
To find out more about Progent's temporary staff augmentation services for Chatsworth, California organizations, call 800-993-9400 or visit Contact Progent.