In addition to providing fast access to guidance from high-level network consultants and subject matter experts (SMEs) to assist Barra da Tijuca, Rio de Janeiro businesses with specific technical issues or longer-term projects, Progent offers short-term supplemental staffing to deal with more generalized assistance like PC support, network management, and Help Desk services. On-demand staffing can help businesses to deal with expected or surprise peaks in the need for IT personnel, which may result from scenarios like company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also cover voids left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's short-term staffing services give organizations the ability to respond to increases in demand for IT services without dealing with the expense and hassle that come with reviewing and recruiting professional IT help and without the burden of adding to your permanent head count.

Key features of Progent's temporary supplemental staffing services include:

  • Fast access to reliable IT professionals
  • Simple initiation, cessation, and resumption of services
  • Transparent extension of your full-time network support staff
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk program is a proven on-going staff expansion option that allows IT groups to divide the responsibilities of Call Center support seamlessly between their internal network personnel and Progent's extensive pool of technical support experts. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service solution powered by the leading shared professional services platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT expertise for businesses across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Barra da Tijuca, Rio de Janeiro Organizations
Progent's seasoned team of certified consultants can deliver Barra da Tijuca, Rio de Janeiro businesses a wide array of online technical guidance and debugging services. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Barra da Tijuca, Rio de Janeiro Organizations
To find out more details about Progent's temporary staffing services for Barra da Tijuca, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.