In addition to offering fast contact with top-tier network consultants and subject matter experts to help Ottawa, Ontario businesses to resolve specific technical problems or longer-term projects, Progent offers temporary staff augmentation to deliver more generalized assistance like desktop help, network administration, and Call Center response. On-demand staffing can help businesses to respond to anticipated or unexpected increases in demand for IT services, which may be caused by situations such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also cover voids caused by the absence of in-house staff members because of scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services give organizations the ability to react to increases in requirements for IT personnel without being saddled with the costs and delays associated with reviewing and recruiting reliable technical help and without the risk of increasing your permanent staff size.

Important features of Progent's short-term staff augmentation services include:

  • Fast availability of proven IT pros
  • Simple engagement, cessation, and resumption of services
  • Transparent extension of your in-house IT staff
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Strong working relationship with a top-level, full-service resource for network support
Progent's Shared Center Program
Progent's co-managed Help Desk program is a specialized flexible staff augmentation option that allows IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's extensive pool of technical support specialists. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support alternative based on by the industry's leading group professional services tool for managing, service requests, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing online and onsite network services for organizations across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Ottawa, Ontario Companies
Progent's nationwide roster of certified consultants can provide Ottawa, Ontario companies a wide range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staffing Services for Ottawa, Ontario Businesses
To learn more about Progent's short-term staff augmentation services for Ottawa, Ontario businesses, call 800-993-9400 or visit Contact Progent.