In addition to offering fast access to top-tier network professionals and subject matter experts (SMEs) to help Birmingham, Alabama businesses with specific technical problems or longer-term initiatives, Progent offers short-term staffing to deal with more generalized assistance such as PC help, network administration, and Help Desk response. Short-term staffing makes it possible for organizations to respond to planned or unexpected increases in the need for network services, which may be caused by situations such as company mergers, site moves, platform migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also fill gaps caused by the absence of full-time IT personnel because of vacations, health issues, termination, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's short-term staffing services give businesses the flexibility to react to surges in demand for network personnel without being saddled with the costs and delays that come with vetting and hiring appropriate technical help and without the burden of increasing your in-house head count.

Important features of Progent's short-term staffing services include:

  • Rapid access to reliable network pros
  • Simple initiation, cessation, and resumption of services
  • Seamless extension of your full-time IT staff
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong working relationship with a world-class, full-service resource for network support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT groups to share the responsibilities of Help Desk support seamlessly between their in-house network staff and Progent's nationwide pool of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk service is a joint service alternative powered by the leading shared PSA tool for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network services for businesses of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Birmingham, Alabama Companies
Progent's seasoned roster of certified consultants and technical experts can provide Birmingham, Alabama companies a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Temporary Staffing Services for Birmingham, Alabama Businesses
To find out more details about Progent's temporary staffing services for Birmingham, Alabama businesses, call 800-993-9400 or visit Contact Progent.