In addition to providing fast contact with high-level network professionals and subject matter experts (SMEs) to help Modesto, California companies to resolve discrete IT problems or strategic initiatives, Progent offers temporary staffing to deal with more broadly defined assistance such as PC support, IT administration, and Help Desk call center services. Short-term staffing makes it possible for businesses to respond to anticipated or surprise peaks in the need for network personnel, which may be caused by situations like mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also cover gaps caused by the loss of full-time IT personnel due to scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services offer organizations the versatility to respond to increases in demand for IT services without being saddled with the costs and hassle associated with vetting and recruiting professional IT personnel and without the burden of adding to your full-time staff size.

Key aspects of Progent's short-term supplemental staffing services include:

  • Rapid access to proven network pros
  • Simple initiation, termination, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Strong relationship with a top-level, full-spectrum resource for network support
Progent's Shared Help Desk Program
Progent's co-managed Help Desk program is a proven on-going staff expansion option that allows IT organizations to divide the work of Call Center support seamlessly between their full-time network personnel and Progent's extensive pool of technical support specialists. Acting as a seamless extension of your in-house Call Center, Progent's shared Call Center service is a joint service solution based on by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning responsibility, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing remote and onsite network expertise for organizations throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Modesto, California Companies
Progent's veteran roster of certified consultants can provide Modesto, California companies a wide range of online consulting and debugging services. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Modesto, California Organizations
To find out more about Progent's temporary staffing services for Modesto, California businesses, call 800-993-9400 or visit Contact Progent.