In addition to offering fast contact with top-tier IT consultants and subject matter experts (SMEs) to assist Chattanooga, Tennessee organizations with discrete technical issues or strategic initiatives, Progent offers temporary staffing to deliver more generalized services like desktop support, IT administration, and Call Center services. On-demand staffing makes it possible for organizations to respond to expected or unplanned peaks in the need for IT personnel, which may be caused by scenarios like mergers and acquisitions, data center moves, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also cover voids caused by the absence of full-time staff members because of scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term staff augmentation services offer organizations the ability to react to increases in requirements for IT personnel without being saddled with the costs and hassle that come with identifying and hiring professional IT personnel and without the risk of increasing your full-time head count.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable network professionals
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your full-time IT team
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close working relationship with a world-class, full-service resource for network support
Progent's Co-managed Help Desk Program
Progent's co-managed Call Center program is a proven on-going staff expansion alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time IT staff and Progent's nationwide pool of technical support experts. Working as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint service solution powered by the industry's leading shared PSA platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing online and onsite network services for businesses across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Chattanooga, Tennessee Organizations
Progent's nationwide roster of certified consultants and technical experts can deliver Chattanooga, Tennessee businesses a broad array of online technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary IT Staffing for Chattanooga, Tennessee Companies
To learn more about Progent's temporary staff augmentation services for Chattanooga, Tennessee businesses, call 800-993-9400 or visit Contact Progent.