Besides providing fast access to top-tier network consultants and subject matter experts (SMEs) to assist Roseville, California organizations to resolve specific technical issues or strategic initiatives, Progent offers temporary supplemental staffing to deal with more generalized assistance like desktop help, IT administration, and Help Desk call center services. Temporary staffing makes it possible for organizations to deal with expected or unplanned surges in demand for network services, which may be caused by situations such as mergers and acquisitions, data center moves, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill gaps caused by the absence of full-time IT personnel because of vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services give organizations the versatility to react to increases in requirements for network personnel without dealing with the costs and delays that come with identifying and recruiting reliable IT personnel and without the burden of adding to your permanent staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Fast access to seasoned IT pros
  • Simple initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Close relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Center Program
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion alternative that enables IT groups to share the work of Call Center support transparently between their full-time network personnel and Progent's nationwide pool of technical support specialists. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Call Center program is a collaborative support solution based on by the leading shared professional services platform for managing, service requests, ticketing, assigning ownership, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background providing online and onsite network services for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Roseville, California Organizations
Progent's nationwide team of certified consultants can provide Roseville, California companies a broad range of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staff Augmentation for Roseville, California Businesses
To find out more details about Progent's short-term staffing services for Roseville, California businesses, call 800-993-9400 or visit Contact Progent.