Besides providing fast access to guidance from top-tier network professionals and subject matter experts to assist Porto Alegre, Rio Grande do Sul organizations with specific technical issues or strategic initiatives, Progent offers temporary supplemental staffing to deal with more broadly defined assistance like PC support, IT management, and Help Desk call center response. Temporary staffing makes it possible for businesses to respond to planned or unexpected increases in demand for IT services, which may be caused by scenarios such as mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also cover voids left by the absence of in-house IT personnel due to vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staffing services offer organizations the versatility to respond to increases in requirements for network services without dealing with the costs and delays associated with reviewing and recruiting reliable technical help and without the burden of increasing your in-house staff size.

Key aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of seasoned IT pros
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your full-time network support staff
  • Comprehensive documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close relationship with a world-class, full-spectrum source for network expertise
Progent's Shared Center Program
Progent's shared Help Desk Call Center service is a specialized flexible staff augmentation alternative that enables IT groups to share the responsibilities of Call Center support seamlessly between their full-time IT staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's shared Call Center program is a collaborative support solution powered by the leading group professional services (PSA) platform for managing, service requests, ticketing, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite network expertise for businesses across the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Porto Alegre, Rio Grande do Sul Organizations
Progent's veteran team of certified consultants and technical experts can provide Porto Alegre, Rio Grande do Sul businesses a wide range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staffing Services for Porto Alegre, Rio Grande do Sul Businesses
To find out more about Progent's short-term supplemental staffing services for Porto Alegre, Rio Grande do Sul businesses, call 800-993-9400 or visit Contact Progent.