In addition to offering rapid access to guidance from top-tier IT consultants and subject matter experts (SMEs) to assist Colorado Springs, Colorado companies to resolve specific technical issues or longer-term projects, Progent can provide temporary staffing to deal with more broadly defined services such as PC help, IT administration, and Help Desk services. Short-term staffing makes it possible for businesses to respond to expected or surprise peaks in demand for network personnel, which may be caused by scenarios such as company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Temporary supplemental staffing can also cover gaps resulting from the absence of full-time IT personnel because of scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services offer businesses the versatility to react to surges in demand for IT services without being saddled with the costs and hassle associated with reviewing and hiring appropriate IT personnel and without the risk of adding to your full-time staff size.

Important features of Progent's short-term staffing services include:

  • Rapid access to proven IT pros
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Close working relationship with a world-class, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk program is a proven flexible staff expansion alternative that enables IT organizations to divide the work of Call Center support transparently between their in-house network staff and Progent's extensive pool of technical support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint support alternative based on by the leading shared professional services platform for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises network expertise for organizations throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Colorado Springs, Colorado Organizations
Progent's veteran team of certified consultants can deliver Colorado Springs, Colorado businesses a broad array of remote consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staffing Services for Colorado Springs, Colorado Businesses
To find out more about Progent's short-term staff augmentation services for Colorado Springs, Colorado companies, call 800-993-9400 or visit Contact Progent.