Besides providing rapid contact with top-tier network professionals and subject matter experts (SMEs) to help Chesapeake, Virginia organizations with specific technical issues or strategic initiatives, Progent can provide short-term staffing to deal with more broadly defined services like desktop support, IT administration, and Help Desk response. On-demand staffing makes it possible for businesses to deal with anticipated or unplanned peaks in demand for network services, which may result from scenarios such as company mergers, site relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary supplemental staffing can also cover gaps caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary Staffing Program
Progent's short-term staffing services offer businesses the flexibility to respond to surges in demand for IT services without being saddled with the expense and delays associated with identifying and hiring appropriate technical help and without the burden of increasing your in-house staff size.

Important features of Progent's temporary staffing services include:

  • Fast availability of proven IT pros
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Close relationship with a world-class, full-spectrum source for network support
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk program is a specialized flexible staff expansion alternative that enables IT groups to share the work of Help Desk support seamlessly between their full-time IT personnel and Progent's extensive pool of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service solution powered by the leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite IT expertise for businesses across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Chesapeake, Virginia Companies
Progent's nationwide roster of certified consultants and technical experts can provide Chesapeake, Virginia businesses a wide array of online consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary IT Staffing for Chesapeake, Virginia Businesses
To find out more about Progent's temporary staff augmentation services for Chesapeake, Virginia companies, call 800-993-9400 or visit Contact Progent.