Besides providing rapid access to guidance from top-tier IT consultants and subject matter experts to assist Belo Horizonte, Minas Gerais businesses to resolve specific technical issues or longer-term projects, Progent can provide temporary staffing to deal with more broadly defined services such as desktop support, IT administration, and Help Desk services. Temporary staffing makes it possible for organizations to respond to anticipated or unexpected surges in demand for IT services, which may be caused by situations such as mergers and acquisitions, site moves, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also cover voids caused by the absence of in-house IT personnel due to vacations, illness, resignation, etc.

Benefits of Progent's Temporary Staffing Services
Progent's short-term staffing services offer businesses the versatility to react to surges in requirements for IT personnel without dealing with the costs and delays associated with vetting and hiring professional IT personnel and without the risk of increasing your permanent staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of proven IT pros
  • Easy engagement, cessation, and re-engagement of services
  • Transparent extension of your full-time network support staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a world-class, full-spectrum source for IT expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk Call Center program is a proven flexible staff augmentation option that allows IT organizations to divide the work of Call Center support transparently between their internal IT personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center service is a joint support solution based on by the industry's leading group professional services tool for managing, service requests, ticketing, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for businesses across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Belo Horizonte, Minas Gerais Companies
Progent's veteran team of certified consultants and technical experts can deliver Belo Horizonte, Minas Gerais organizations a broad range of remote consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term Staffing Services for Belo Horizonte, Minas Gerais Companies
To learn more about Progent's short-term staff augmentation services for Belo Horizonte, Minas Gerais organizations, call 800-993-9400 or visit Contact Progent.