Expanding your at-home workforce may have a major impact on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Houston organization to select the right tools and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Houston, Texas businesses to with any aspect of building a high-performing remote work ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be especially challenging if you have to accommodate a combination of worker-owned equipment like desktop computers and laptops, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's experience providing remote help for both legacy and modern IT products in virtual office venues enables you to make efficient use of your available infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology allows you to create a secure connection for authenticated at-home employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad selection of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and use a data center computer's desktop. This gives IT managers significant control over the digital environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for setting up home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to mitigate these issues by delivering services that include Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the company network. Business-critical processes may demand backup Internet access in the event the normal connection breaks. Progent can provide expertise for identifying service providers, choosing appropriate service offerings, and setting up redundant Internet connections. See Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Houston, Texas company, phone 1-800-993-9400 or visit Contact Progent.