Houston Telecommuters Configuration Support Services

Expanding your at-home workforce can have a major impact on IT architecture, security, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Houston company to pick the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Houston, Texas organizations to with any aspect of creating a high-functioning remote work environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and unified management.

Security and Compliance for Telecommuters
At-home employees typically utilize their own devices and often work in an unsecured physical space. This increases their vulnerability to malware threats and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the development of policies built on leading practices. Progent's veteran team of cybersecurity solutions experts can help your business to design, configure and maintain a compliant cybersecurity solution that protects vital IT assets in networks that include an at-home workforce.

Firewalls allow companies to create a network environment that can be safely accessed by local users as well as by teleworkers, mobile employees, vendors, clients, and other stakeholders. Modern firewall devices allow you to assign and manage different access rights to different classes of users and to scale your IT network and adjust your security profile as your business evolves and as network attacks become increasingly complex. Progent supports both new and legacy firewall appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support expertise, refer to firewall integration and support expertise.

Remote Endpoint Security Monitoring makes it possible to watch over the disparate devices used by teleworkers and either reject or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint device, monitoring all activity and using state-of-the-art AI technology from SentinelOne to identify zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM immediately disconnects the impacted endpoint device from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, go to remote endpoint monitoring for at-home workers.

Progent's Duo authentication Service Plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and enter your password you are requested to confirm who you are on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized as this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate several verification devices. To learn more about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audits can evaluate the exposure of your information system to all types of outside and local security attacks for an environment that incorporates teleworkers. Progent can deploy online, automated cybersecurity analysis software for quickly and economically uncovering a broad range of security gaps that can be found over the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with top certifications such as CISM, CISSP, and GIAC, can help your company to audit your procedures and policies and review your IT infrastructure to enable you to design top-level protection for your an at-home workforce.

Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution as well as your internal and perimeter networks to help you uncover, prioritize, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. Progent's pentest experts can assist you to use NodeZero to perform thorough pentests of your network perimeter and your internal network so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can assist you to plan and deploy a unified cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-prem, multi-cloud, remote, and perimeter IT resources. To learn more details about Progent's threat assessment solutions powered by on NodeZero's PEN test products, visit Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical areas to focus on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Houston, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.