Houston Ransomware Protection and Removal Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support personnel are likely to take longer to become aware of a breach and are least able to mount a quick and coordinated defense. The more lateral movement ransomware is able to achieve inside a target's system, the more time it will require to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Houston metro area to locate and quarantine breached devices and protect clean assets from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Houston
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available backups. Data synched to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment for the decryptors required to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an extra settlement in exchange for not posting this information on the dark web. Even if you are able to rollback your system to a tolerable point in time, exfiltration can be a big issue depending on the nature of the stolen data.

The restoration process subsequent to ransomware penetration involves several distinct phases, most of which can proceed concurrently if the recovery workgroup has enough members with the necessary experience.

• Quarantine: This urgent first response involves blocking the lateral spread of the attack across your IT system. The longer a ransomware attack is permitted to run unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes include isolating infected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
• Operational continuity: This involves bringing back the network to a minimal acceptable degree of functionality with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical applications, network topology, and secure remote access management. Progent's ransomware recovery team uses advanced collaboration platforms to organize the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to put critical resources back online as quickly as feasible.
• Data recovery: The work required to recover files impacted by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and what recovery methods are required. Ransomware assaults can destroy key databases which, if not gracefully closed, might have to be reconstructed from scratch. This can include DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on SQL Server. Often some detective work could be required to find undamaged data. For instance, undamaged OST files may exist on staff desktop computers and laptops that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users.
• Setting up advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same anti-virus tools implemented by some of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By providing in-line malware blocking, detection, containment, repair and analysis in a single integrated platform, ProSight ASM reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for working closely with the victim and the insurance carrier, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption tool; debugging decryption problems; building a pristine environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and recovering computers and services.
• Forensics: This activity involves uncovering the ransomware attack's progress across the targeted network from beginning to end. This history of how a ransomware attack progressed within the network assists you to evaluate the impact and brings to light gaps in security policies or work habits that need to be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensic analysis is usually assigned a high priority by the insurance carrier. Since forensics can be time consuming, it is critical that other key activities such as business continuity are executed concurrently. Progent has a large roster of information technology and data security experts with the knowledge and experience required to carry out the work of containment, operational resumption, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware Recovery Services in Houston
For ransomware system recovery expertise in the Houston metro area, phone Progent at 800-462-8800 or go to Contact Progent.