Enlarging your remote workforce may have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Honolulu organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from on demand expertise for helping you past occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can help Honolulu, Hawaii companies to with any aspect of creating a high-performing work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.

VoIP Solutions for Telecommuters
Extending the company PBX system to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based IP voice products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's modern or older platforms for IP voice management. Progent can assist organizations of all sizes to design or tune a remote IP voice service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports additional combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these solutions and deliver online integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Honolulu, Hawaii company, call 1-800-993-9400 or visit Contact Progent.