Besides offering rapid access to top-tier network professionals and subject matter experts to help Honolulu, Hawaii organizations with discrete IT problems or strategic initiatives, Progent offers temporary staff augmentation to deliver more broadly defined assistance such as PC support, network management, and Call Center response. On-demand staffing makes it possible for businesses to deal with expected or unexpected increases in the need for IT services, which may be caused by situations such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover voids resulting from the loss of in-house IT personnel because of vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary staff augmentation services offer businesses the flexibility to react to surges in demand for network services without dealing with the expense and hassle that come with reviewing and hiring appropriate IT personnel and without the risk of adding to your in-house staff size.

Key aspects of Progent's temporary supplemental staffing services include:

  • Fast availability of proven IT professionals
  • Easy initiation, cessation, and resumption of services
  • Seamless extension of your in-house network support team
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong relationship with a top-level, full-service resource for IT expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion alternative that allows IT groups to share the work of Call Center support seamlessly between their internal network staff and Progent's nationwide pool of technical support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Call Center service is a joint support solution based on by the industry's leading group PSA platform for managing, service requests, ticketing, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT services for businesses across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Honolulu, Hawaii Companies
Progent's seasoned roster of certified engineers can deliver Honolulu, Hawaii businesses a wide range of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary IT Staffing for Honolulu, Hawaii Businesses
To learn more details about Progent's temporary staff augmentation services for Honolulu, Hawaii businesses, call 800-993-9400 or visit Contact Progent.