Expanding your telecommuter workforce may have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Hialeah organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent offers support services that go from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Hialeah, Florida companies to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Solutions for Remote Workers
Expanding the corporate phone environment to include telecommuters is critical to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of any size to design or maintain a remote IP voice environment that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software deployed throughout the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Hialeah, Florida business, phone 1-800-993-9400 or visit Contact Progent.