Expanding your telecommuter workforce may have a significant impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Hayward company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Hayward, California businesses to succeed with any aspect of creating a high-functioning remote work environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed to support an at-home work environment can be particularly complicated if you have to accommodate a combination of personal hardware like desktop computers and laptops, routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online support for both outdated as well as current technologies in virtual office solutions enables you to make efficient use of your available infrastructure and offers ready access to expertise for making essential updates. Services offered by Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authenticated remote employees to access IT resources located at your corporate datacenter or in the cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your remote workers to set up Cisco's AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and use a remote PC's desktop. This gives network managers significant control over the computing ecosystem of telecommuters and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent offers expert remote support for integrating routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by the whole family and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create performance as well as security problems. Progent can assist businesses to resolve these problems by providing expertise that include Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access solutions affect the speed and availability of connections between telecommuters and the corporate data center. Business-critical processes may require backup Internet access in the event the normal connection fails. Progent offers expertise for identifying ISPs, selecting appropriate bandwidth and data volume bundles, and integrating fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Hayward, California company, phone 1-800-993-9400 or visit Contact Progent.