Expanding your remote workforce can have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Hartford organization to select the appropriate tools and follow best practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed guidance for helping you over challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Hartford, Connecticut businesses to with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed to support a remote work environment can be especially complicated if you must accommodate a mix of worker-owned equipment such as PCs and notebooks, routers, and wireless APs from various manufacturers and with a mix of OS software and firmware releases. Progent's background delivering remote help for both outdated as well as modern technologies in remote office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure tunnel for authorized at-home workers to access IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and manage VPN access between your at-home workforce and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and use a remote PC's desktop. This gives IT managers more control over the computing environment of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert remote support for deploying routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and guests, are frequently utilized by at-home employees to connect to their router for work. This can cause performance as well as cybersecurity issues. Progent can help you to resolve these issues by delivering services like Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet connectivity solutions impact the performance and availability of connections between at-home workers and the company network. Business-critical processes may require backup Internet access in case the primary connection breaks. Progent offers guidance for selecting Internet service providers, choosing appropriate bandwidth and data volume bundles, and configuring redundant Internet access. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Hartford, Connecticut organization, call 1-800-993-9400 or go to Contact Progent.