Enlarging your at-home workforce can have a significant impact on IT architecture, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Harrisburg company to select the right tools and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Harrisburg, Pennsylvania businesses to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and centralized management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure needed to support an at-home work environment can be especially complicated if you must accommodate a combination of worker-owned hardware such as PCs and laptops, routers, and wireless appliances from different vendors and with a mix of OS software and firmware releases. Progent's experience providing remote help for both outdated as well as current IT products in virtual office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making essential upgrades. Support services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authenticated remote employees to use IT resources situated at your company datacenter or in a public cloud. Progent can assist your company to deploy and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a wide range of devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a data center computer's desktop. This technology provides network managers significant control over the digital environment of at-home employees and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide expert remote support for configuring home routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can help you to mitigate these issues by delivering services like Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet connectivity solutions affect the speed and availability of connections between telecommuters and the company data center. Line-of-business processes may demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for identifying ISPs, selecting sensible bandwidth and data volume bundles, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Harrisburg, Pennsylvania company, phone 1-800-993-9400 or refer to Contact Progent.