Wireless Expertise

Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business data. Progent offers Guarulhos, São Paulo companies support from BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or migrate efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently turn to outside support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's proven online support model, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their information system.

Progent's consultants can help your business with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a centralized solution for controlling key tasks like smartphone installation, upgrades, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers transparent integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry users and supports remote synchronization.

BES Server features a variety of security capabilities beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting levels of protection to match the specific requirements of your network. Progent's BlackBerry authorized engineers can assist you to select advanced security functions and enable them wirelessly. Examples of these over-the-air selectable security settings include:

• Lock down a device
• Wipe information from a lost device
• Disable Bluetooth
• Activate internal defenses against malware

BES Server also offers flexibility in selecting how to prevent mobile users from installing or running unsecure or unauthorized code. Progent can help you to select blocking techniques like:

• Specify exactly which programs are allowed on the device
• Prevent third-party applications from using persistent storage on the BlackBerry smartphone
• Select what functions third-party software can access on the BlackBerry device
• Limit the types of connections third-party programs running on the device can establish
• Prevent all third-party applications from being installed or run on the BlackBerry device

How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also help you to troubleshoot a wide range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which management model and equipment meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
In order to get in touch with Progent about professional assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.